Re: 2011 Equinox 2.4L engine problems since I bought the car
update (june 1, 2017)
The shady bsatards at Grand Prize Chevrolet in Nanuet NY got me to pay almost $600 to do the timing chain. Of course, their guy made it like he was the good one, having gotten Chevy/GM to pay like $900 for it, and they were kicking in "good will."
From my perspective, and I could be wrong, he was going for the "confuse the fcuk out of the customer: technique. He was trying to insist that the timing chain that I needed fixed was totally different from the "fuel pump chain" that's at the heart of the 12313C/Engine Balance Chain special coverage adjustment. Even if he's right, every single fcuking person I dealt with there were so full of shyt that there's no way I'm buying from them...and quite possibly, just avoiding GM altogether and getting another Ford.
I'm particularly pisssed b/c I paid $850 in Feb and another $250 in March to them, all for what to me was teh same problem: issues with noise, stalling, and obvious underperformance of the 2.4L engine.
The car was there for 10 days total. They didn't begin working on it until day 9 because, as Kevin and Bill said, "6 guys called in sick." Also, their main service guy wouldn't give me a loaner until the final day, claiming that loaners there "are reserved 3 weeks in advance." When finally, on day 10, I was at the desk and saw them just give a loaner to a hot girl customer, I complained and called him out on his total lie, so I got a loaner.
I also want to call out Laura over there. Every time I was waiting to talk to someone at the desk, she was babbling on and on about her landscaping, her Trex deck, and other things she had to do around the house. Maybe this constant ignoring of the customer is why they had my car for 10 days.
Bottom line - 1. I paid over $1700 for repairs; 2. Grand Prize Chevy in Nanuet NY fcuked me over (or, at the very least, were totally shady), and 3. my next car is a Ford or Toyota.
Anyone at Chevy reading this, I have a case number, and I'll be glad to share more details about my experience there -- or even totally take this post down -- if you reach out to me to clarify anything/correct me if I was wrong in stating anything above.